Is this a SaaS or do I host it myself?+
Self-hosted Docker Compose only — by design, per ADR 005. KSA compliance teams want data residency, so Mail Hub ships as a bundle: pull images, fill in `.env` (DOMAIN, ACME_EMAIL, secrets), run `docker compose up -d`. Caddy auto-provisions TLS via Let's Encrypt. Your data never leaves your servers.
How do you actually detect SAMA / SAFIU / OFAC content?+
v1 is pattern matching against a curated rule catalogue (sanctions-hit, str-signal, sama-circular, safiu-goaml, fatf-mention, pii-exposed) tunable per tenant. Phase E5 adds a live OFAC / UN / UK OFSI / KSA list API for real-time match. Today's screening is honest pattern-matching with manual override — not magic.
What does the AI draft button actually call?+
Anthropic Claude API, scoped to your tenant. Every request is visible in your Vault and your audit log. Enterprise customers can run a self-hosted NLP container (CAMeL Tools + HuggingFace transformers, Python 3.12 + FastAPI) with no outbound model traffic.
How does pricing work?+
Per install, perpetual licence, scaled by mailbox count (per ADR 007). Operators churn; mailboxes are stable — so you don't pay for staff turnover. Starter is free for 90 days up to 5 mailboxes. Team is a fixed annual licence for up to 25 mailboxes. Enterprise WORM is custom and unlimited. All include annual updates and security patches.
What about other regulators — FCA, DIFC, QFC, CBB?+
KSA (SAMA / SAFIU / NCA) is baked into v1. The rule architecture supports custom taxonomies, and Enterprise customers ship with FCA / DIFC / QFC / CBB expansion packs in Phase G — same rule format, regulator-specific vocabulary. Talk to us if you need a specific regulator.
How does Arabic work?+
MSA Arabic chrome with full right-to-left layout (~95% translated). Email body translation is partial in v1 (3 of 11 demo threads); Phase G adds the rest. Smart templates ship bilingual EN / AR. Regulatory acronyms (SAMA, SAFIU) stay Latin in both languages, with Arabic gloss in the body.
Can I use this with Stonifi CX Platform?+
Yes — and they share Stoni context. A regulator notice in Mail Hub can pre-load the relevant case file in CX; a flagged transaction in CX can pre-draft the SAR notice in Mail Hub. Both run on the same memory layer when deployed together.